Terms of Service

Last updated October 6, 2026

These Terms govern your use of Grotto, a product of Stewardship Compute LLC (“Grotto,” “we,” “us”). By creating an account or using Grotto, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

1. The service

Grotto is an all-in-one platform for small businesses and creators: a website builder, online shop, booking and scheduling, email marketing, and AI features (a site builder, an owner assistant, and a customer chatbot). Features available to you depend on your plan.

2. Accounts

You must provide accurate information, be at least 18 (or the age of majority where you live), and keep your credentials secure. You are responsible for all activity under your account.

3. Plans, billing, and cancellation

• The Free plan is free. Paid plans (Basic and Pro) are billed in advance on a recurring basis through Stripe.
• By subscribing you authorize recurring charges until you cancel. Prices may change with notice.
• You can cancel anytime from your billing settings; access continues until the end of the current period.
• Not happy with a paid plan? Email us within 14 days of a charge and we’ll make it right. Beyond that, we don’t prorate partial periods.

4. Your content and your customers

You own the content you create and the data your customers submit through your site. You grant us a limited license to host, process, and display that content solely to operate the service for you. You are solely responsible for your content, your products, your customer communications, and your compliance with the laws that apply to your business (including consumer, tax, privacy, and email/marketing-consent laws). You are the data controller for your customers’ information; we act as your processor.

5. Acceptable use

You agree not to use Grotto to:

• break the law or infringe others’ rights;
• sell prohibited or regulated goods you are not authorized to sell;
• send spam or email people who have not consented;
• upload malware, attempt to breach security, or abuse the AI or messaging features;
• impersonate others or post hateful, harassing, or sexually exploitative content.

We may suspend or remove content or accounts that violate these Terms.

6. Copyright and abuse reports

Sites built on Grotto are published by our customers. If you believe content on a Grotto site infringes your copyright, or a site is being used for fraud, phishing, or other abuse, email [email protected] with the page address, what the problem is, and how to reach you. For copyright claims, include the work you believe is infringed, a statement that you have a good-faith belief the use is not authorized, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner. We will review every report, remove or disable infringing or abusive material, notify the site owner, and terminate repeat infringers. A site owner whose content was removed may send a counter-notice to the same address.

7. AI features

AI-generated content (site copy, layouts, chatbot replies) is produced by third-party models and may be inaccurate or unexpected. You are responsible for reviewing AI output before publishing or relying on it. As between you and us, you own the output you publish; you must not present AI output in a way that is deceptive or violates the law.

8. Third-party services

Grotto relies on third parties (including Stripe, Supabase, Netlify, Cloudflare, Resend, and OpenRouter). Your use of payments and other features may be subject to those providers’ terms. We are not responsible for third-party services we do not control.

9. Termination

You may stop using Grotto at any time. We may suspend or terminate access for violation of these Terms, risk to the service or others, or non-payment. On termination, your right to use the service ends; you may request a full export of your data and we’ll deliver it.

10. Disclaimers

Grotto is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure.

11. Limitation of liability

To the maximum extent permitted by law, Stewardship Compute LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the service will not exceed the amount you paid us in the 12 months before the claim.

12. Indemnification

You agree to indemnify and hold Stewardship Compute LLC harmless from claims arising out of your content, your business, your customers, or your violation of these Terms or applicable law.

13. Governing law

These Terms are governed by the laws of Florida, without regard to conflict-of-laws rules.

14. Changes

We may update these Terms; material changes will be posted here with a new date. Continued use means you accept the changes.

15. Contact

Questions? Email [email protected]. Stewardship Compute LLC, 143 Scottwood Dr SE, Fort Walton Beach, FL 32548.